An external customer is a co-worker or supervisor within an ...

[captainjonesify]

An external customer is a co-worker or supervisor within an organization who depends on products, supplies, or services from a different department within the same organization.
 
  Indicate whether the statement is true or false

Question 2

In a highly competitive world, outstanding customer service helps you retain your current customers but not attract new ones.
 
  Indicate whether the statement is true or false

[Eunice618]

Answer to Question 1

FALSE
External customers are people outside the organization who purchase its goods or services.
An internal customer is a co-worker or supervisor someone within the organization who
depends on products, supplies, or services from a different department.

Answer to Question 2

FALSE
In a highly competitive world, outstanding customer service helps you retain your current
customers and attract new ones. Outstanding customer service also helps develop a
reputation that encourages people to do business with you.

[captainjonesify]

Thanks for the timely response, appreciate it

[Jossy]

YES! Correct, THANKS for helping me on my review