This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A positive closing to a bad-news message ________. A) refers to the negative news B) apologizes ... (Read 649 times)

Capo

  • Hero Member
  • *****
  • Posts: 545
on: Jun 23, 2018
A positive closing to a bad-news message ________.
 
  A) refers to the negative news
  B) apologizes for the bad news
  C) is forward-looking
  D) downplays a silver lining
  E) reiterates the circumstances of the problem

Question 2

Which of the following approaches is most likely to be appropriate for closing a bad-news message?
 
  A) Avoid proposing a solution
  B) Distract the audience from the topic
  C) Blame the audience
  D) Focus on a benefit
  E) Apologize for the bad news


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Pariscourtney

  • Sr. Member
  • ****
  • Posts: 352
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: C
Explanation: C) The conclusion to a bad-news message provides an additional opportunity to stress the positive, instill confidence, and promote goodwill. A positive closing does not refer to the negative news or apologize for the bad news. It is forward-looking and optimistic.

Answer to Question 2

Answer: D
Explanation: D) The closing must focus on a benefit. The conclusion provides an additional opportunity to stress the positive, instill confidence, and promote goodwill.


Capo

  • Member
  • Posts: 545
Reply 2 on: Jun 23, 2018
Wow, this really help

milbourne11

  • Member
  • Posts: 322
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

Russia has the highest death rate from cardiovascular disease followed by the Ukraine, Romania, Hungary, and Poland.

Did you know?

Urine turns bright yellow if larger than normal amounts of certain substances are consumed; one of these substances is asparagus.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Did you know?

Walt Disney helped combat malaria by making an animated film in 1943 called The Winged Scourge. This short film starred the seven dwarfs and taught children that mosquitos transmit malaria, which is a very bad disease. It advocated the killing of mosquitos to stop the disease.

I'm Positive! I'm Positive!
A positive feedback loop. A positive feedback loop.
Sample Checklist of Opening and Closing Duties Sample Checklist of Opening and Closing Duties
When the exhaust is rich, the PCM applies a negative current into the pump cell. When the exhaust is rich, the PCM applies a negative current into the pump cell.
A Negative Afterimage A Negative Afterimage
Positive velocity graph Positive velocity graph
Video: Renin/Angiotensin (water gain from urine & Na ion and water reabsorption)

For a complete list of videos, visit our video library