This topic contains a solution. Click here to go to the answer

Author Question: To avoid being too blunt, a direct format bad news message should include which of the following in ... (Read 94 times)

hubes95

  • Hero Member
  • *****
  • Posts: 561
To avoid being too blunt, a direct format bad news message should include which of the following in the opening paragraph?
 
  A) A statement that establishes common ground with the reader
  B) The credentials of the writer
  C) The bad news in the most positive terms possible
  D) Why the decision was made
  E) A neutral buffer

Question 2

In addition to making the message as short as possible, what is the advantage to using a direct format for bad news messages?
 
  A) The direct format increases understanding.
  B) The direct format increases acceptance.
  C) The direct format clearly identifies the bad news so fewer assumptions are made.
  D) The direct format saves the reader time.
  E) The direct format saves the writer time.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lauravaras

  • Sr. Member
  • ****
  • Posts: 347
Answer to Question 1

Answer: A
Explanation: A) To avoid being overly blunt, you can open with a neutral or positive statement that establishes common ground with reader, then transition into the news. If necessary, remind the reader why you're writing.

Answer to Question 2

Answer: D
Explanation: D) Depending on the circumstances, the message may also offer alternatives or a plan of action to fix the situation under discussion. Stating the bad news at the beginning can have two advantages: (1) It makes a shorter message possible, and (2) it allows the audience to reach the main idea of the message in less time.




hubes95

  • Member
  • Posts: 561
Reply 2 on: Jun 23, 2018
Wow, this really help


Missbam101

  • Member
  • Posts: 341
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

For a complete list of videos, visit our video library