This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: To avoid being too blunt, a direct format bad news message should include which of the following in ... (Read 59 times)

hubes95

  • Hero Member
  • *****
  • Posts: 561
on: Jun 23, 2018
To avoid being too blunt, a direct format bad news message should include which of the following in the opening paragraph?
 
  A) A statement that establishes common ground with the reader
  B) The credentials of the writer
  C) The bad news in the most positive terms possible
  D) Why the decision was made
  E) A neutral buffer

Question 2

In addition to making the message as short as possible, what is the advantage to using a direct format for bad news messages?
 
  A) The direct format increases understanding.
  B) The direct format increases acceptance.
  C) The direct format clearly identifies the bad news so fewer assumptions are made.
  D) The direct format saves the reader time.
  E) The direct format saves the writer time.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lauravaras

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: A
Explanation: A) To avoid being overly blunt, you can open with a neutral or positive statement that establishes common ground with reader, then transition into the news. If necessary, remind the reader why you're writing.

Answer to Question 2

Answer: D
Explanation: D) Depending on the circumstances, the message may also offer alternatives or a plan of action to fix the situation under discussion. Stating the bad news at the beginning can have two advantages: (1) It makes a shorter message possible, and (2) it allows the audience to reach the main idea of the message in less time.


hubes95

  • Member
  • Posts: 561
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

bulacsom

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

The Centers for Disease Control and Prevention has released reports detailing the deaths of infants (younger than 1 year of age) who died after being given cold and cough medications. This underscores the importance of educating parents that children younger than 2 years of age should never be given over-the-counter cold and cough medications without consulting their physicians.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

There are 20 feet of blood vessels in each square inch of human skin.

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Multiple crossovers can include more than two chromatids Multiple crossovers can include more than two chromatids
Diabetes mellitus. The metabolic disease diabetes mellitus, with symptoms of polydipsia, polyuria, a Diabetes mellitus. The metabolic disease diabetes mellitus, with symptoms of polydipsia, polyuria, a
Emphysema. (a) Illustration comparing normal lungs and emphysemic lungs. The inserts illustrate how Emphysema. (a) Illustration comparing normal lungs and emphysemic lungs. The inserts illustrate how
a) Lunge with your legs open to the table. b) Avoid lunging with your legs close to table. a) Lunge with your legs open to the table. b) Avoid lunging with your legs close to table.
Acne. Avoid massage over acne. Acne. Avoid massage over acne.
Atmospheric properties include temperature, pressure, and humidity Atmospheric properties include temperature, pressure, and humidity
Video: Red alga life cycle Animation

For a complete list of videos, visit our video library