Which telephone guideline is accurate?
A) Be very relaxed and familiar with the caller.
B) Let your voice imply that the caller is interrupting you so you do not waste valuable time.
C) Repeat the caller's name during the conversation to show attentiveness.
D) There is no need to smile while you are on the phone because the patient cannot see you.
Question 2
When communicating fees to patients
A) a misquote is sometimes made and the medical assistant should not be concerned.
B) the medical assistant should hesitate when stating the amount, to make sure it is correct.
C) the medical assistant should not apologize for the fee.
D) the medical assistant should allow the patient to leave quickly if they cannot pay so that they are not embarrassed.
pH Values of Some Familiar Substances
Headsets are ergonomically correct and allow the medical assistant or receptionist to use both hands
Technology has changed our lives fundamentally. The connection to each telephone call used to have ...
In-line blending is the most accurate method for blending ethanol with gasoline because computers ...
AC ripple at the output terminal of the battery is more accurate than testing at the battery due ...
Accurate lesion bypass by Pol h