This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Salespeople who begin sales calls by mentioning the name of a mutual friend that suggested they ... (Read 50 times)

HudsonKB16

  • Hero Member
  • *****
  • Posts: 535
on: Jun 28, 2018
Salespeople who begin sales calls by mentioning the name of a mutual friend that suggested they contact the prospect, are using the ________ approach.
 a. introductory
 b. compliment
 c. referral
 d. question
 e. benefit

Question 2

An open-ended question can be used to
 a. seek factual information from a respondent.
  b. allow respondents to reply in their own words.
  c. uncover motivations and rich descriptions of feelings and attitudes.
  d. All of the above.
  e. a and c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

sierrahalpin

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

d


HudsonKB16

  • Member
  • Posts: 535
Reply 2 on: Jun 28, 2018
:D TYSM

cam1229

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

The tallest man ever known was Robert Wadlow, an American, who reached the height of 8 feet 11 inches. He died at age 26 years from an infection caused by the immense weight of his body (491 pounds) and the stress on his leg bones and muscles.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

Did you know?

During pregnancy, a woman is more likely to experience bleeding gums and nosebleeds caused by hormonal changes that increase blood flow to the mouth and nose.

Did you know?

About 3% of all pregnant women will give birth to twins, which is an increase in rate of nearly 60% since the early 1980s.

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

The Taung Child, the first of the australopithecines to be discovered, is the type specimen for Aust The Taung Child, the first of the australopithecines to be discovered, is the type specimen for Aust
Place one hand on the medial and one on the lateral thigh to begin horizontal stroking. Slide hands ... Place one hand on the medial and one on the lateral thigh to begin horizontal stroking. Slide hands ...
Gently squeeze the tissues along the eyebrow line between your thumb and forefinger. Begin at the ... Gently squeeze the tissues along the eyebrow line between your thumb and forefinger. Begin at the ...
(A) Thumb slides above upper lip; to begin, fingers are placed near the ears, and thumbs begin at ... (A) Thumb slides above upper lip; to begin, fingers are placed near the ears, and thumbs begin at ...
Suggested sequence for palpating lymph nodes Suggested sequence for palpating lymph nodes
Message from friend Message from friend
Video: Causes of Angina

For a complete list of videos, visit our video library