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Author Question: Providing customers with high-quality information is an activity that will help salespeople enhance ... (Read 161 times)

casperchen82

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on: Jun 28, 2018
Providing customers with high-quality information is an activity that will help salespeople enhance their relationships with those customers.
 
 Indicate whether the statement is true or false

Question 2

____ reflects an emotional attachment as well as a business attachment to the service firm.
 A) Customer retention
  B) Frequency marketing
  C) Aftermarketing
  D) Relationship marketing
  E) Customer loyalty


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ngr69

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Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

E


casperchen82

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  • Posts: 540
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

yeungji

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Reply 3 on: Yesterday
Wow, this really help

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