This topic contains a solution. Click here to go to the answer

Author Question: Providing customers with high-quality information is an activity that will help salespeople enhance ... (Read 166 times)

casperchen82

  • Hero Member
  • *****
  • Posts: 540
Providing customers with high-quality information is an activity that will help salespeople enhance their relationships with those customers.
 
 Indicate whether the statement is true or false

Question 2

____ reflects an emotional attachment as well as a business attachment to the service firm.
 A) Customer retention
  B) Frequency marketing
  C) Aftermarketing
  D) Relationship marketing
  E) Customer loyalty



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ngr69

  • Sr. Member
  • ****
  • Posts: 318
Answer to Question 1

True

Answer to Question 2

E




casperchen82

  • Member
  • Posts: 540
Reply 2 on: Jun 28, 2018
Gracias!


komodo7

  • Member
  • Posts: 322
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Approximately 500,000 babies are born each year in the United States to teenage mothers.

Did you know?

Every flu season is different, and even healthy people can get extremely sick from the flu, as well as spread it to others. The flu season can begin as early as October and last as late as May. Every person over six months of age should get an annual flu vaccine. The vaccine cannot cause you to get influenza, but in some seasons, may not be completely able to prevent you from acquiring influenza due to changes in causative viruses. The viruses in the flu shot are killed—there is no way they can give you the flu. Minor side effects include soreness, redness, or swelling where the shot was given. It is possible to develop a slight fever, and body aches, but these are simply signs that the body is responding to the vaccine and making itself ready to fight off the influenza virus should you come in contact with it.

Did you know?

A headache when you wake up in the morning is indicative of sinusitis. Other symptoms of sinusitis can include fever, weakness, tiredness, a cough that may be more severe at night, and a runny nose or nasal congestion.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

For a complete list of videos, visit our video library