A salesperson attempting to soften the blow in correcting the ...

[j.rubin]

A salesperson attempting to soften the blow in correcting the prospect's information is using the _________ method of handling objections.
 Fill in the blank(s) with correct word

Question 2

Perceived justice consists of three components:
 A) social, distributive, and ethical justices.
  B) procedural, psychological, and social justices.
  C) social, interactional, and physical justices.
  D) distributive, interactional, and procedural justices.
  E) social, ethical, and physical justices.

[Sweetkitty24130]

Answer to Question 1

indirect denial

Answer to Question 2

D