« previous next »

Author Question: When forming customer expectations, price acts as a(n): A) enduring service intensifier. B) ... (Read 82 times)

eruditmonkey@yahoo.com

  • Hero Member
  • *****
  • Posts: 546
on: Jun 28, 2018
When forming customer expectations, price acts as a(n):
 A) enduring service intensifier.
  B) transitory service intensifier.
  C) explicit service promise.
  D) implicit service promise.
  E) situational factor.

Question 2

During the maturity stage of the product life cycle, a firm has four general goals that can be pursued. Which of the following IS NOT one of these options?
 A) divest the product
  B) generate cash flow
  C) steal market share
  D) hold market share
  E) increase share of customer


poopface

  • Sr. Member
  • ****
  • Posts: 339
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

eruditmonkey@yahoo.com

  • Hero Member
  • *****
  • Posts: 546
Reply #2 on: Jun 28, 2018
Thank you :)


poopface

  • Sr. Member
  • ****
  • Posts: 339
Reply #3 on: Jun 28, 2018
Happy to help you


« previous next »
 

Did you know?

It is believed that humans initially contracted crabs from gorillas about 3 million years ago from either sleeping in gorilla nests or eating the apes.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

Did you know?

Cocaine was isolated in 1860 and first used as a local anesthetic in 1884. Its first clinical use was by Sigmund Freud to wean a patient from morphine addiction. The fictional character Sherlock Holmes was supposed to be addicted to cocaine by injection.

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

Renal calculi (stones) can form in several areas within the urinary tract. When they form in the kid Renal calculi (stones) can form in several areas within the urinary tract. When they form in the kid
Two of the Reactions Involved in Forming Ozone (O3) and Smog Two of the Reactions Involved in Forming Ozone (O3) and Smog
The Two-Step Persuasion Technique to Encourage Community Service The Two-Step Persuasion Technique to Encourage Community Service
Electronic service information is available from aftermarket sources, such as All-Data and ... Electronic service information is available from aftermarket sources, such as All-Data and ...
Washing hands and removing jewelry are two important safety habits all service technicians ... Washing hands and removing jewelry are two important safety habits all service technicians ...
A form that the customer should fill out if there is a driveablilty concern to help the service ... A form that the customer should fill out if there is a driveablilty concern to help the service ...
Video: Endocytosis -Types and Phagocytosis

For a complete list of videos, visit our video library