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Author Question: When forming customer expectations, price acts as a(n): A) enduring service intensifier. B) ... (Read 31 times)

eruditmonkey@yahoo.com

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on: Jun 28, 2018
When forming customer expectations, price acts as a(n):
 A) enduring service intensifier.
  B) transitory service intensifier.
  C) explicit service promise.
  D) implicit service promise.
  E) situational factor.

Question 2

During the maturity stage of the product life cycle, a firm has four general goals that can be pursued. Which of the following IS NOT one of these options?
 A) divest the product
  B) generate cash flow
  C) steal market share
  D) hold market share
  E) increase share of customer


poopface

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

A


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eruditmonkey@yahoo.com

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Reply #2 on: Jun 28, 2018
Thank you :)


poopface

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Reply #3 on: Jun 28, 2018
Happy to help you


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