Author Question: Seminars, training sessions, and social engagements are good ways for a salesperson to expand the ... (Read 90 times)

Alainaaa8

  • Hero Member
  • *****
  • Posts: 576
Seminars, training sessions, and social engagements are good ways for a salesperson to expand the collaborative involvement between his/her organization and customers.
 
 Indicate whether the statement is true or false

Question 2

Business marketers track customer loyalty and retention because:
 A) the cost of new customers is often far less than long-standing customers.
  B) all satisfied customers will remain loyal.
  C) the firm can identify opportunities for expanding the relationship.
  D) the cost of serving established customers usually increases.



ju

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

T

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

For a complete list of videos, visit our video library