Before contacting prospects, a salesperson for an industrial ...

[AEWBW]

Before contacting prospects, a salesperson for an industrial cleaning equipment company analyzes information about the prospects' product needs, feelings about brands, and personal characteristics. This process is called
 A) prospecting.
  B) preapproach.
  C) approaching the customer.
  D) sales training.
  E) sales planning.

Question 2

It is unusual for consumers to be members of several social networking sites at once.
 
 Indicate whether the statement is true or false

[ambernicolefink]

Answer to Question 1

B

Answer to Question 2

False

[AEWBW]

Excellent

[nyrave]

Gracias!