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Author Question: An important fact about customer loyalty is that a. repeat business has a small, but positive ... (Read 77 times)

Frost2351

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An important fact about customer loyalty is that
 
  a. repeat business has a small, but positive impact on profits. b. the money required to retain customers is often a poor investment.
   c. customer retention increase profits substantially.
   d. customer retention has a small, indirect impact on profits.

Question 2

Psychotherapy is method of treating emotional problems that attempts
   to find the right combination of drugs to bring about a cure.
 
  Indicate whether the statement is true or false



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underwood14

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Answer to Question 1

c

Answer to Question 2

F




Frost2351

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review


tuate

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Reply 3 on: Yesterday
Gracias!

 

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