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Author Question: An important fact about customer loyalty is that a. repeat business has a small, but positive ... (Read 75 times)

Frost2351

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on: Jul 7, 2018
An important fact about customer loyalty is that
 
  a. repeat business has a small, but positive impact on profits. b. the money required to retain customers is often a poor investment.
   c. customer retention increase profits substantially.
   d. customer retention has a small, indirect impact on profits.

Question 2

Psychotherapy is method of treating emotional problems that attempts
   to find the right combination of drugs to bring about a cure.
 
  Indicate whether the statement is true or false


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underwood14

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Reply #1 on: Jul 7, 2018
Answer to Question 1

c

Answer to Question 2

F


Frost2351

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Reply 2 on: Jul 7, 2018
Gracias!

peter

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Reply 3 on: Yesterday
Excellent

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