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Author Question: What should managers include first when preparing their written response to a negative restaurant ... (Read 36 times)

anjilletteb

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on: Aug 2, 2018
What should managers include first when preparing their written response to a negative restaurant review about their operation that has been posted online?
 
  a. An apology to the reviewer
  b. A thank you to the reviewer for the posting
  c. A summary of what happened to the reviewer
  d. An invitation to the reviewer to come back again

Question 2

Which type of service is characterized by a customer coming to a central ordering/pick-up location to order and pay for food?
 
  A) waited service
 
  B) counter service
 
  C) quick service
 
  D) self service
Foodservice Organizations: A Managerial and Systems Approach ¦ Gregoire ¦ 9th Edition
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SamMuagrove

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Reply #1 on: Aug 2, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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anjilletteb

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Reply 2 on: Aug 2, 2018
YES! Correct, THANKS for helping me on my review

Viet Thy

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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