This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Transferring calls is effectively accomplished most often when the office professional knows how to ... (Read 19 times)

colton

  • Hero Member
  • *****
  • Posts: 627
on: Aug 22, 2018
Transferring calls is effectively accomplished most often when the office professional knows how to transfer the calls.
 
  Indicate whether the statement is true or false.

Question 2

A clear voice increases your effectiveness and _______________
 
  a. Shows that you are ready and willing to help.
  b. Projects courtesy, confidence, and enthusiasm.
  c. Allows the customer to ask for clarity.
  d. Both A and B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

jgranad15

  • Sr. Member
  • ****
  • Posts: 345
Reply #1 on: Aug 22, 2018
Answer to Question 1

F

Answer to Question 2

B


colton

  • Member
  • Posts: 627
Reply 2 on: Aug 22, 2018
Gracias!

Alyson.hiatt@yahoo.com

  • Member
  • Posts: 354
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

Did you know?

The strongest synthetic topical retinoid drug available, tazarotene, is used to treat sun-damaged skin, acne, and psoriasis.

Did you know?

More than 150,000 Americans killed by cardiovascular disease are younger than the age of 65 years.

Did you know?

Glaucoma is a leading cause of blindness. As of yet, there is no cure. Everyone is at risk, and there may be no warning signs. It is six to eight times more common in African Americans than in whites. The best and most effective way to detect glaucoma is to receive a dilated eye examination.

A typical office layout. A typical office layout.
CPT Modifiers Used for Medical Office Services CPT Modifiers Used for Medical Office Services
CPT Modifiers Used for Medical Office Services Cont. CPT Modifiers Used for Medical Office Services Cont.
Categories of E&M Codes Used for Medical Office Services Categories of E&M Codes Used for Medical Office Services
Transferring Sterile Objects Using Transfer Forceps Transferring Sterile Objects Using Transfer Forceps
Anti-Anxiety Drugs Used in the Dental Office Anti-Anxiety Drugs Used in the Dental Office
Video: Types of disease resistance: innate defenses & immunity

For a complete list of videos, visit our video library