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Author Question: Transferring calls is effectively accomplished most often when the office professional knows how to ... (Read 52 times)

colton

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on: Aug 22, 2018
Transferring calls is effectively accomplished most often when the office professional knows how to transfer the calls.
 
  Indicate whether the statement is true or false.

Question 2

A clear voice increases your effectiveness and _______________
 
  a. Shows that you are ready and willing to help.
  b. Projects courtesy, confidence, and enthusiasm.
  c. Allows the customer to ask for clarity.
  d. Both A and B


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jgranad15

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Reply #1 on: Aug 22, 2018
Answer to Question 1

F

Answer to Question 2

B


colton

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Reply 2 on: Aug 22, 2018
Great answer, keep it coming :)

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Reply 3 on: Yesterday
Excellent

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