This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Transferring calls is effectively accomplished most often when the office professional knows how to ... (Read 31 times)

colton

  • Hero Member
  • *****
  • Posts: 627
on: Aug 22, 2018
Transferring calls is effectively accomplished most often when the office professional knows how to transfer the calls.
 
  Indicate whether the statement is true or false.

Question 2

A clear voice increases your effectiveness and _______________
 
  a. Shows that you are ready and willing to help.
  b. Projects courtesy, confidence, and enthusiasm.
  c. Allows the customer to ask for clarity.
  d. Both A and B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

jgranad15

  • Sr. Member
  • ****
  • Posts: 345
Reply #1 on: Aug 22, 2018
Answer to Question 1

F

Answer to Question 2

B


colton

  • Member
  • Posts: 627
Reply 2 on: Aug 22, 2018
YES! Correct, THANKS for helping me on my review

bblaney

  • Member
  • Posts: 323
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Did you know?

Medication errors are more common among seriously ill patients than with those with minor conditions.

Did you know?

The tallest man ever known was Robert Wadlow, an American, who reached the height of 8 feet 11 inches. He died at age 26 years from an infection caused by the immense weight of his body (491 pounds) and the stress on his leg bones and muscles.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

CPT Modifiers Used for Medical Office Services Cont. CPT Modifiers Used for Medical Office Services Cont.
Categories of E&M Codes Used for Medical Office Services Categories of E&M Codes Used for Medical Office Services
Topics of Review for Front-Office Personnel Topics of Review for Front-Office Personnel
Transferring Sterile Solutions onto a Sterile Field Transferring Sterile Solutions onto a Sterile Field
Medical assistant extern clarifying externship issues with the office manager. Medical assistant extern clarifying externship issues with the office manager.
Exploring Microsoft Office 2010, Volume 1 (2nd Edition) 2nd Edition Exploring Microsoft Office 2010, Volume 1 (2nd Edition) 2nd Edition
Video: Introduction to Sleep Apnea

For a complete list of videos, visit our video library