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Author Question: After dealing with a difficult customer, put it out of your mind immediately. (Read 160 times)

ishan

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on: Mar 30, 2020

Question 1

Assertiveness means:
◦ using terms that express a judgment of others.
◦ expressing your feelings and observations in a manner that is nonthreatening to others.
◦ essentially the same as aggressiveness.
◦ being indirect, manipulative, or underhanded.

Question 2

After dealing with a difficult customer, put it out of your mind immediately.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by ishan on Mar 30, 2020

Dnite

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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ishan

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Reply 2 on: Mar 30, 2020
:D TYSM

xiaomengxian

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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