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Author Question: Smart business representatives always avoid calling an unhappy customer to resolve problems. ... (Read 226 times)

Haya94

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Smart business representatives always avoid calling an unhappy customer to resolve problems.
  Indicate whether the statement is true or false

Question 2

Every business will have unhappy customers at some point. If possible, the business should respond immediately and personally to these customers' problems.
  Indicate whether the statement is true or false



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morrie123456

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Answer to Question 1

False

Answer to Question 2

True




Haya94

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it


carojassy25

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Reply 3 on: Yesterday
Wow, this really help

 

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