Author Question: Smart business representatives always avoid calling an unhappy customer to resolve problems. ... (Read 213 times)

Haya94 · **on:** Jun 23, 2018

Smart business representatives always avoid calling an unhappy customer to resolve problems.
Indicate whether the statement is true or false

Question 2

Every business will have unhappy customers at some point. If possible, the business should respond immediately and personally to these customers' problems.
Indicate whether the statement is true or false