This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Salespeople who begin sales calls by mentioning the name of a mutual friend that suggested they ... (Read 112 times)

HudsonKB16

  • Hero Member
  • *****
  • Posts: 535
on: Jun 28, 2018
Salespeople who begin sales calls by mentioning the name of a mutual friend that suggested they contact the prospect, are using the ________ approach.
 a. introductory
 b. compliment
 c. referral
 d. question
 e. benefit

Question 2

An open-ended question can be used to
 a. seek factual information from a respondent.
  b. allow respondents to reply in their own words.
  c. uncover motivations and rich descriptions of feelings and attitudes.
  d. All of the above.
  e. a and c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

sierrahalpin

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

d


HudsonKB16

  • Member
  • Posts: 535
Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

parshano

  • Member
  • Posts: 333
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

Did you know?

The oldest recorded age was 122. Madame Jeanne Calment was born in France in 1875 and died in 1997. She was a vegetarian and loved olive oil, port wine, and chocolate.

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Every flu season is different, and even healthy people can get extremely sick from the flu, as well as spread it to others. The flu season can begin as early as October and last as late as May. Every person over six months of age should get an annual flu vaccine. The vaccine cannot cause you to get influenza, but in some seasons, may not be completely able to prevent you from acquiring influenza due to changes in causative viruses. The viruses in the flu shot are killed—there is no way they can give you the flu. Minor side effects include soreness, redness, or swelling where the shot was given. It is possible to develop a slight fever, and body aches, but these are simply signs that the body is responding to the vaccine and making itself ready to fight off the influenza virus should you come in contact with it.

In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai
Having a time zone map located near the telephone will assist you when making long distance calls ou Having a time zone map located near the telephone will assist you when making long distance calls ou
The physician will begin visual inspection of the patient immediately upon entering the examination ... The physician will begin visual inspection of the patient immediately upon entering the examination ...
Apply effleurage to forehead with thumbs. Stroke from middle of forehead to the temples. Begin just ... Apply effleurage to forehead with thumbs. Stroke from middle of forehead to the temples. Begin just ...
Suggested sequence for palpating lymph nodes Suggested sequence for palpating lymph nodes
Message from friend Message from friend
Video: Supine Position

For a complete list of videos, visit our video library