Of the four unique service characteristics that distinguish goods ...

[londonang]

Of the four unique service characteristics that distinguish goods from services, the one that is the primary source of the other three characteristics is:
 A) intangibility.
  B) inseparability.
  C) homogeneity.
  D) perishability.
  E) heterogeneity.

Question 2

Which of the following is a category of sales support personnel who are not typically involved in the direct solicitation of purchase orders?
 A) Missionary salespeople
  B) Technical support salespeople
  C) Order-getters
  D) Inside salespeople
  E) Direct-to-consumer salespeople

[Liamb2179]

Answer to Question 1

A

Answer to Question 2

A