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Author Question: Of the following customer satisfaction measurement methods, which is the most effective in producing ... (Read 31 times)

cnetterville

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  • Posts: 547
on: Jun 28, 2018
Of the following customer satisfaction measurement methods, which is the most effective in producing meaningful results?
 A) the Scale of 100 approach
  B) personal interviews
  C) the very dissatisfied/very satisfied approach
  D) the combined approach
  E) employee surveys

Question 2

Which of the following is the best example of a brand mark?
 A) Honda
  B) Nike's swoosh
  C) WD-40
  D) BMW
  E) 7-Eleven


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jordangronback

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


cnetterville

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  • Posts: 547
Reply 2 on: Jun 28, 2018
Excellent

kishoreddi

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Reply 3 on: Yesterday
Gracias!

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