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Author Question: Of the following customer satisfaction measurement methods, which is the most effective in producing ... (Read 58 times)

cnetterville

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on: Jun 28, 2018
Of the following customer satisfaction measurement methods, which is the most effective in producing meaningful results?
 A) the Scale of 100 approach
  B) personal interviews
  C) the very dissatisfied/very satisfied approach
  D) the combined approach
  E) employee surveys

Question 2

Which of the following is the best example of a brand mark?
 A) Honda
  B) Nike's swoosh
  C) WD-40
  D) BMW
  E) 7-Eleven


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jordangronback

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


cnetterville

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  • Posts: 547
Reply 2 on: Jun 28, 2018
Wow, this really help

atrochim

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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