This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Of the following customer satisfaction measurement methods, which is the most effective in producing ... (Read 30 times)

cnetterville

  • Hero Member
  • *****
  • Posts: 547
on: Jun 28, 2018
Of the following customer satisfaction measurement methods, which is the most effective in producing meaningful results?
 A) the Scale of 100 approach
  B) personal interviews
  C) the very dissatisfied/very satisfied approach
  D) the combined approach
  E) employee surveys

Question 2

Which of the following is the best example of a brand mark?
 A) Honda
  B) Nike's swoosh
  C) WD-40
  D) BMW
  E) 7-Eleven


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

jordangronback

  • Sr. Member
  • ****
  • Posts: 339
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


cnetterville

  • Member
  • Posts: 547
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

LVPMS

  • Member
  • Posts: 323
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

A cataract is a clouding of the eyes' natural lens. As we age, some clouding of the lens may occur. The first sign of a cataract is usually blurry vision. Although glasses and other visual aids may at first help a person with cataracts, surgery may become inevitable. Cataract surgery is very successful in restoring vision, and it is the most frequently performed surgery in the United States.

Did you know?

Despite claims by manufacturers, the supplement known as Ginkgo biloba was shown in a study of more than 3,000 participants to be ineffective in reducing development of dementia and Alzheimer’s disease in older people.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Three Traditional Methods of Detecting Exoplanets Three Traditional Methods of Detecting Exoplanets
Lean 6 sigma - Fishbone Diagram - CAUSES & Effects OF LOW CUSTOMER SATISFACTION Lean 6 sigma - Fishbone Diagram - CAUSES & Effects OF LOW CUSTOMER SATISFACTION
Units of Radiation Measurement Units of Radiation Measurement
Camera Measurement Camera Measurement
What rate, compounded once every 3 years, is equivalent to 9% effective rate? What rate, compounded once every 3 years, is equivalent to 9% effective rate?
Research Methods Research Methods
Video: Muscle Twitch and Muscle Tension - Motor unit size and force

For a complete list of videos, visit our video library