This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: If a difficult customer becomes abusive: A) Take the inappropriate behavior personally B) ... (Read 80 times)

khang

  • Hero Member
  • *****
  • Posts: 569
on: Jul 7, 2018
If a difficult customer becomes abusive:
 
  A) Take the inappropriate behavior personally
 
  B) Expect conflict, but not accept abuse
 
  C) Yell back
 
  D) Ignore company policy and tell him or her to leave

Question 2

Codetermination in the United States
 
  a. has been opposed by organized labor. c. has been opposed by management.
   b. is practiced widely.
  d. a and c.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

mtmmmmmk

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

D


khang

  • Member
  • Posts: 569
Reply 2 on: Jul 7, 2018
Great answer, keep it coming :)

lindahyatt42

  • Member
  • Posts: 322
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

More than 2,500 barbiturates have been synthesized. At the height of their popularity, about 50 were marketed for human use.

Did you know?

Anti-aging claims should not ever be believed. There is no supplement, medication, or any other substance that has been proven to slow or stop the aging process.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Drugs and Human Behavior Drugs and Human Behavior
Field research on free-living primates allows primatologists to study patterns of behavior in the se Field research on free-living primates allows primatologists to study patterns of behavior in the se
Male Sexual Behavior Male Sexual Behavior
The Molecular Structure and Behavior of Lipids The Molecular Structure and Behavior of Lipids
Drugs, Behavior, and Modern Society (8th Edition) Drugs, Behavior, and Modern Society (8th Edition)
Genetic polymorphism for foraging behavior in fruit fly larvae Genetic polymorphism for foraging behavior in fruit fly larvae
Video: DNA close up Animation

For a complete list of videos, visit our video library