This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: If a difficult customer becomes abusive: A) Take the inappropriate behavior personally B) ... (Read 28 times)

khang

  • Hero Member
  • *****
  • Posts: 569
on: Jul 7, 2018
If a difficult customer becomes abusive:
 
  A) Take the inappropriate behavior personally
 
  B) Expect conflict, but not accept abuse
 
  C) Yell back
 
  D) Ignore company policy and tell him or her to leave

Question 2

Codetermination in the United States
 
  a. has been opposed by organized labor. c. has been opposed by management.
   b. is practiced widely.
  d. a and c.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

mtmmmmmk

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

D


khang

  • Member
  • Posts: 569
Reply 2 on: Jul 7, 2018
Excellent

amandalm

  • Member
  • Posts: 306
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

Did you know?

During pregnancy, a woman is more likely to experience bleeding gums and nosebleeds caused by hormonal changes that increase blood flow to the mouth and nose.

Did you know?

Chronic marijuana use can damage the white blood cells and reduce the immune system's ability to respond to disease by as much as 40%. Without a strong immune system, the body is vulnerable to all kinds of degenerative and infectious diseases.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

When taking monoamine oxidase inhibitors, people should avoid a variety of foods, which include alcoholic beverages, bean curd, broad (fava) bean pods, cheese, fish, ginseng, protein extracts, meat, sauerkraut, shrimp paste, soups, and yeast.

Organizational Effects of Testosterone Around the time of birth, testosterone masculinizes and defem Organizational Effects of Testosterone Around the time of birth, testosterone masculinizes and defem
Neural Circuits and Maternal Behavior Neural Circuits and Maternal Behavior
The Power and Control Wheels of Abusive Relationships When one person in a relationship repeatedly ... The Power and Control Wheels of Abusive Relationships When one person in a relationship repeatedly ...
Children with insecure attachments may show angry behavior with peers, which can lead to peer ... Children with insecure attachments may show angry behavior with peers, which can lead to peer ...
Phrases that Decrease Customer Service Level Phrases that Decrease Customer Service Level
Genetic polymorphism for foraging behavior in fruit fly larvae Genetic polymorphism for foraging behavior in fruit fly larvae
Video: Physiology of Asthma

For a complete list of videos, visit our video library