This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: If a difficult customer becomes abusive: A) Take the inappropriate behavior personally B) ... (Read 73 times)

khang

  • Hero Member
  • *****
  • Posts: 569
on: Jul 7, 2018
If a difficult customer becomes abusive:
 
  A) Take the inappropriate behavior personally
 
  B) Expect conflict, but not accept abuse
 
  C) Yell back
 
  D) Ignore company policy and tell him or her to leave

Question 2

Codetermination in the United States
 
  a. has been opposed by organized labor. c. has been opposed by management.
   b. is practiced widely.
  d. a and c.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

mtmmmmmk

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

D


khang

  • Member
  • Posts: 569
Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

dawsa925

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Street names for barbiturates include reds, red devils, yellow jackets, blue heavens, Christmas trees, and rainbows. They are commonly referred to as downers.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Did you know?

Although not all of the following muscle groups are commonly used, intramuscular injections may be given into the abdominals, biceps, calves, deltoids, gluteals, laterals, pectorals, quadriceps, trapezoids, and triceps.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Drugs and Human Behavior Drugs and Human Behavior
Alcohol, Mating, and Aggressive Behavior in Monkeys Alcohol, Mating, and Aggressive Behavior in Monkeys
Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that
Piaget was one of the first to go beyond observable behavior in an attempt to determine how infants ... Piaget was one of the first to go beyond observable behavior in an attempt to determine how infants ...
Psychology for Living: Adjustment, Growth, and Behavior Today 11th Psychology for Living: Adjustment, Growth, and Behavior Today 11th
Contemporary Organizational Behavior: From Ideas to Action Contemporary Organizational Behavior: From Ideas to Action
Video: Exocytosis - secretion

For a complete list of videos, visit our video library