Which of the following is a service guideline that demonstrates patient/client satisfaction?
A) Address the patient by his or her first name.
B) Make eye contact and smile.
C) Tell the patient your name but do not disclose your title or what you do.
D) Discourage patients from asking questions.
Question 2
The Hippocratic Oath established one of the earliest principles that guide physicians, which is:
A) stay up to date on advancements in your field.
B) first, do no harm.
C) treat people with kindness and concern.
D) always do your best.
The patient and his family meet with the nurse to discuss progress on the patient care plan.
Taking a Patient’s Axillary Temperature
Caring for a patient on isolation precautions cont'd
A medical assistant helps the physician with a patient.
To reduce stress on your client’s neck when the head is turned, put a towel under the shoulder and ...
Food service businesses