Author Question: Which of the following is a service guideline that demonstrates patient/client satisfaction? A) ... (Read 51 times)

K@

  • Hero Member
  • *****
  • Posts: 608
Which of the following is a service guideline that demonstrates patient/client satisfaction?
 
  A) Address the patient by his or her first name.
  B) Make eye contact and smile.
  C) Tell the patient your name but do not disclose your title or what you do.
  D) Discourage patients from asking questions.

Question 2

The Hippocratic Oath established one of the earliest principles that guide physicians, which is:
 
  A) stay up to date on advancements in your field.
  B) first, do no harm.
  C) treat people with kindness and concern.
  D) always do your best.



cici

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

ANS: B

Answer to Question 2

ANS: B



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

There are 60,000 miles of blood vessels in every adult human.

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

For a complete list of videos, visit our video library