« previous next »

Author Question: When screening calls, you are first trying to find out who the caller is and what the caller wants. ... (Read 30 times)

kfurse

  • Hero Member
  • *****
  • Posts: 590
on: Aug 22, 2018
When screening calls, you are first trying to find out who the caller is and what the caller wants.
 
  Indicate whether the statement is true or false.

Question 2

When you have answered the telephone for your supervisor and she hasn't come in to the office yet, it's appropriate to be honest and say to the caller, She hasn't come in yet.
 
  Indicate whether the statement is true or false.


Chocorrol77

  • Sr. Member
  • ****
  • Posts: 313
Reply #1 on: Aug 22, 2018
Answer to Question 1

T

Answer to Question 2

F


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Computer programs are available that crosscheck a new drug's possible trade name with all other trade names currently available. These programs detect dangerous similarities between names and alert the manufacturer of the drug.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Associate’s degrees or vocational degrees can help individuals find rewarding and productive ... Associate’s degrees or vocational degrees can help individuals find rewarding and productive ...
How to find the derivative of a function when the base and exponent contain a variable x^x How to find the derivative of a function when the base and exponent contain a variable x^x
How to find the area of a function using limits and Riemann sums How to find the area of a function using limits and Riemann sums
How to find the equation of a line that is perpendicular to a line passing through a point How to find the equation of a line that is perpendicular to a line passing through a point
How to find an unknown angle using reciprocal trigonometric functions How to find an unknown angle using reciprocal trigonometric functions
Find the equivalent replacement payments for the following scheduled payment. Find the equivalent replacement payments for the following scheduled payment.
Video: Action potentials - electrical characteristics and generation

For a complete list of videos, visit our video library