Author Question: When a caller must wait, the assistant is expected to a. converse with the caller until the time ... (Read 125 times)

bobbysung

  • Hero Member
  • *****
  • Posts: 519
When a caller must wait, the assistant is expected to
 
  a. converse with the caller until the time of the appointment.
  b. ignore the caller and continue with your work.
  c. invite the visitor to have a seat, make them feel at ease, then continue to work.
  d. none of the above.

Question 2

When hosting international visitors you should
 
  a. learn a few words and phrases in the visitor's language.
  b. locate the client's nearest consulate's office.
  c. research cultural attitudes about time.
  d. all of the above.



Joc

  • Sr. Member
  • ****
  • Posts: 317
Answer to Question 1

C

Answer to Question 2

D



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

The calories found in one piece of cherry cheesecake could light a 60-watt light bulb for 1.5 hours.

Did you know?

The eye muscles are the most active muscles in the whole body. The external muscles that move the eyes are the strongest muscles in the human body for the job they have to do. They are 100 times more powerful than they need to be.

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

Did you know?

The average person is easily confused by the terms pharmaceutics and pharmacology, thinking they are one and the same. Whereas pharmaceutics is the science of preparing and dispensing drugs (otherwise known as the science of pharmacy), pharmacology is the study of medications.

For a complete list of videos, visit our video library