This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: According to David Novak, Chairman, CEO, and President of Yum Brands, what is the best way to give ... (Read 101 times)

codyclark

  • Hero Member
  • *****
  • Posts: 538
on: Jun 23, 2018
According to David Novak, Chairman, CEO, and President of Yum Brands, what is the best way to give feedback? ?
 
  A) Start with the most negative information first.
  B) Start by identifying what is being done well.
  C) Include transition words such as and or but.
  D) Mix negative feedback between positive feedback.
  E) Start with the most positive comments first.

Question 2

Genuine requests for information and opinion fall under the category of ________ questions.
 
  A) accusatory
  B) trigger
  C) authentic
  D) biased
  E) symbolic


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kingdude89

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer:
Explanation: B) David C. Novak's advice is to start out positively and avoid the word but. If you start out by giving people credit for what they do well, that makes them very receptive for feedback. According to Novak, if you then preface the constructive criticism with but instead of and, it throws all the appreciation out the window.

Answer to Question 2

Answer: C
Explanation: C) Genuine requests for information and opinion are authentic questions.


codyclark

  • Hero Member
  • *****
  • Posts: 538
Reply #2 on: Jun 23, 2018
Thank you :)


kingdude89

  • Sr. Member
  • ****
  • Posts: 336
Reply #3 on: Jun 23, 2018
Happy to help you


« previous next »
 

Did you know?

People often find it difficult to accept the idea that bacteria can be beneficial and improve health. Lactic acid bacteria are good, and when eaten, these bacteria improve health and increase longevity. These bacteria included in foods such as yogurt.

Did you know?

Human stomach acid is strong enough to dissolve small pieces of metal such as razor blades or staples.

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Did you know?

Patients who have been on total parenteral nutrition for more than a few days may need to have foods gradually reintroduced to give the digestive tract time to start working again.

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

This engraving by William Russell Birch shows Congress Hall (left), which was occupied by Congress f This engraving by William Russell Birch shows Congress Hall (left), which was occupied by Congress f
The “Big Four” world leaders meet at the Hotel Crillon in Paris, 1919. From left to right (front row The “Big Four” world leaders meet at the Hotel Crillon in Paris, 1919. From left to right (front row
A seemingly anonymous well-wisher from the crowd greets President Bill Clinton. When Clinton was ... A seemingly anonymous well-wisher from the crowd greets President Bill Clinton. When Clinton was ...
How did you give birth? C section vs. Normal Delivery How did you give birth? C section vs. Normal Delivery
Give the world a reason to remember your name Give the world a reason to remember your name
Grade 1 never give up Grade 1 never give up
Video: Anaphylaxis Animation

For a complete list of videos, visit our video library