This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: According to David Novak, Chairman, CEO, and President of Yum Brands, what is the best way to give ... (Read 107 times)

codyclark

  • Hero Member
  • *****
  • Posts: 538
on: Jun 23, 2018
According to David Novak, Chairman, CEO, and President of Yum Brands, what is the best way to give feedback? ?
 
  A) Start with the most negative information first.
  B) Start by identifying what is being done well.
  C) Include transition words such as and or but.
  D) Mix negative feedback between positive feedback.
  E) Start with the most positive comments first.

Question 2

Genuine requests for information and opinion fall under the category of ________ questions.
 
  A) accusatory
  B) trigger
  C) authentic
  D) biased
  E) symbolic


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kingdude89

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer:
Explanation: B) David C. Novak's advice is to start out positively and avoid the word but. If you start out by giving people credit for what they do well, that makes them very receptive for feedback. According to Novak, if you then preface the constructive criticism with but instead of and, it throws all the appreciation out the window.

Answer to Question 2

Answer: C
Explanation: C) Genuine requests for information and opinion are authentic questions.


codyclark

  • Hero Member
  • *****
  • Posts: 538
Reply #2 on: Jun 23, 2018
Thank you :)


kingdude89

  • Sr. Member
  • ****
  • Posts: 336
Reply #3 on: Jun 23, 2018
Happy to help you


« previous next »
 

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

Illness; diuretics; laxative abuse; hot weather; exercise; sweating; caffeine; alcoholic beverages; starvation diets; inadequate carbohydrate consumption; and diets high in protein, salt, or fiber can cause people to become dehydrated.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Chinese workers on a railway in the far West. “Without them,” Leland Stanford, president of the Cent Chinese workers on a railway in the far West. “Without them,” Leland Stanford, president of the Cent
“Mission Accomplished” proclaimed the banner on the USS Abraham Lincoln, where on May 1, 2003, Presi “Mission Accomplished” proclaimed the banner on the USS Abraham Lincoln, where on May 1, 2003, Presi
Jacques-Louis David, Study for the Death of Socrates. Jacques-Louis David, Study for the Death of Socrates.
Who Votes For President? Who Votes For President?
Craig David, MNEK - Who You Are (Preditah Remix) That Garage Sound 129 (New UKG) Craig David, MNEK - Who You Are (Preditah Remix) That Garage Sound 129 (New UKG)
Grade 1 never give up Grade 1 never give up
Video: Cellular defenses (natural killer cells, phagocyte types & process of phagocytosis)

For a complete list of videos, visit our video library