This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When writing a bad news message, wording should convey the sense of bad news by emphasizing negative ... (Read 122 times)

tingc95

  • Hero Member
  • *****
  • Posts: 556
on: Jun 23, 2018
When writing a bad news message, wording should convey the sense of bad news by emphasizing negative phrasing.
 
  Indicate whether the statement is true or false.

Question 2

When using the indirect approach to convey negative news, what should be in the middle, or body of the message?
 
  A) Neutral buffer
  B) Bad news
  C) Information that may help the audience
  D) Reasons for the bad news, then the news
  E) Positive statement aimed at maintaining a good relationship


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

onowka

  • Sr. Member
  • ****
  • Posts: 353
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: FALSE
Explanation: When you use language that conveys respect and avoids an accusing tone, you protect your audience's pride. This kind of communication etiquette is always important, but it demands special care with negative messages. Moreover, you can ease the sense of disappointment by using positive words rather than negative, counterproductive ones.

Answer to Question 2

Answer: D
Explanation: D) The indirect approach opens with a buffer then builds up the reasons behind the bad news before presenting the bad news itself.


tingc95

  • Member
  • Posts: 556
Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

hramirez205

  • Member
  • Posts: 345
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Persons who overdose with cardiac glycosides have a better chance of overall survival if they can survive the first 24 hours after the overdose.

Did you know?

In 1835 it was discovered that a disease of silkworms known as muscardine could be transferred from one silkworm to another, and was caused by a fungus.

Did you know?

The heart is located in the center of the chest, with part of it tipped slightly so that it taps against the left side of the chest.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Negative control of a repressible set of genes: function of the trp repressor and corepressor in reg Negative control of a repressible set of genes: function of the trp repressor and corepressor in reg
Timothy O'Sullivan (negative) and Alexander Gardner (print), A Harvest of Death, Gettysburg, ... Timothy O'Sullivan (negative) and Alexander Gardner (print), A Harvest of Death, Gettysburg, ...
Will the sun rise tomorrow? Are you sure? “Cause and effect” vs. sense experience. Will the sun rise tomorrow? Are you sure? “Cause and effect” vs. sense experience.
A Sense of Ethnicity A Sense of Ethnicity
Gram-stained cervical smear. Note the gram-negative diplococci Neisseria gonorrhoeae ... Gram-stained cervical smear. Note the gram-negative diplococci Neisseria gonorrhoeae ...
Positive and Negative Reinforcement Positive and Negative Reinforcement
Video: Bone cells and tissues - tissue composition and cells

For a complete list of videos, visit our video library