Author Question: Because routine messages are so common in business, it is not necessary to pay attention to your ... (Read 56 times)

james9437 · **on:** Jun 23, 2018

Because routine messages are so common in business, it is not necessary to pay attention to your tone when writing them.

Indicate whether the statement is true or false.

Question 2

When making a direct request, state what you want in the first sentence or two and then follow with an explanation.

Indicate whether the statement is true or false.

dudman123 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: FALSE
Explanation: Tone is important in all business correspondence. For a simple message, your tone should be polite, friendly, and respectful. Never use a tone that makes your request sound like a demand.

Answer to Question 2

Answer: TRUE
Explanation: Your first paragraph should specify exactly what you need. Details and justification for your request should be reserved for the paragraph that follows.