Author Question: What information must the medical assistant document from the caller when taking a message? A) ... (Read 81 times)

cmoore54 · **on:** Jun 25, 2018

What information must the medical assistant document from the caller when taking a message?

A) Date and time of the call
B) The patient's name
C) The medical assistant's name
D) all of the above

Question 2

Which of the following is an example of an improper telephone procedure?

A) Answering telephone calls in an area where other patients can hear the conversation
B) Giving out the personal telephone numbers of office staff
C) Calling in prescriptions without physician consent
D) all of the above