A call is ringing on another line; the medical assistant should ...

[Lisaclaire]

A call is ringing on another line; the medical assistant should
 
 ask the first caller if she can hold. If yes, answer the second line, ask him if he can hold. If yes, return to the first caller
  put the first caller on hold, answer the ringing line, and say, Please hold, then return to the first caller
  yell to the back office for someone to answer the phone
  allow the line to ring until the first call is completed

Question 2

Which one of the following is not an example of a material requiring the use of standard precautions?
 
 Semen
  Synovial fluid
  Vomitus
  Sweat

[bfulkerson77]

Answer to Question 1

ask the first caller if she can hold. If yes, answer the second line, ask him if he can hold. If yes, return to the first caller

Rationale: The best option is to ask the first caller if she can hold. If yes, answer the second line, ask him if he can hold. If yes, return to the first caller.

Answer to Question 2

Sweat

Rationale: Standard precautions are not required when being exposed to sweat. All other items listed as well as blood, vaginal secretions, cerebrospinal fluid, pleural fluid, body fluid containing blood, unidentifiable body fluid, saliva, feces, nasal secretions, sputum, and urine require the implementation of standard precautions.

[Lisaclaire]

Wow, this really help

[raili21]

Thanks for the timely response, appreciate it