This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The most popular definition of customer satisfaction/dissatisfaction is based on: A) the SERVQUAL ... (Read 26 times)

lunatika

  • Hero Member
  • *****
  • Posts: 548
on: Jun 28, 2018
The most popular definition of customer satisfaction/dissatisfaction is based on:
 A) the SERVQUAL model.
  B) the servuction model.
  C) the scale of market entities.
  D) the expectancy disconfirmation model.
  E) the Technical Assistance Research Program (TARP).

Question 2

The distribution system used for Juicy Fruit gum would be selective distribution.
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

janeli1

  • Sr. Member
  • ****
  • Posts: 330
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

False


lunatika

  • Member
  • Posts: 548
Reply 2 on: Jun 28, 2018
Gracias!

zacnyjessica

  • Member
  • Posts: 345
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Did you know?

Eating carrots will improve your eyesight. Carrots are high in vitamin A (retinol), which is essential for good vision. It can also be found in milk, cheese, egg yolks, and liver.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

Addicts to opiates often avoid treatment because they are afraid of withdrawal. Though unpleasant, with proper management, withdrawal is rarely fatal and passes relatively quickly.

Did you know?

Despite claims by manufacturers, the supplement known as Ginkgo biloba was shown in a study of more than 3,000 participants to be ineffective in reducing development of dementia and Alzheimer’s disease in older people.

Model for evidence-based clinical decision making. Model for evidence-based clinical decision making.
Play in Four Cultures Across cultures, play is the most common activity in early childhood. Source: Play in Four Cultures Across cultures, play is the most common activity in early childhood. Source:
Performing Transmission-Based Precaution: Isolation Techniques Performing Transmission-Based Precaution: Isolation Techniques
A schematic view of ribosome subunit rotational motions, based on crystal structures of ribosomes A schematic view of ribosome subunit rotational motions, based on crystal structures of ribosomes
The Definition of Intelligence (1 of 3) The Definition of Intelligence (1 of 3)
Genome-wide SNP-based heritability for individual behavioral disorders Genome-wide SNP-based heritability for individual behavioral disorders
Video: Introduction to Pre-eclampsia

For a complete list of videos, visit our video library