This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The most popular definition of customer satisfaction/dissatisfaction is based on: A) the SERVQUAL ... (Read 97 times)

lunatika

  • Hero Member
  • *****
  • Posts: 548
on: Jun 28, 2018
The most popular definition of customer satisfaction/dissatisfaction is based on:
 A) the SERVQUAL model.
  B) the servuction model.
  C) the scale of market entities.
  D) the expectancy disconfirmation model.
  E) the Technical Assistance Research Program (TARP).

Question 2

The distribution system used for Juicy Fruit gum would be selective distribution.
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

janeli1

  • Sr. Member
  • ****
  • Posts: 330
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

False


lunatika

  • Member
  • Posts: 548
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

hramirez205

  • Member
  • Posts: 345
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

Tobacco depletes the body of vitamins A, C, and E, which can result in any of the following: dry hair, dry skin, dry eyes, poor growth, night blindness, abscesses, insomnia, fatigue, reproductive system problems, sinusitis, pneumonia, frequent respiratory problems, skin disorders, weight loss, rickets, osteomalacia, nervousness, muscle spasms, leg cramps, extremity numbness, bone malformations, decayed teeth, difficulty in walking, irritability, restlessness, profuse sweating, increased uric acid (gout), joint damage, damaged red blood cells, destruction of nerves, infertility, miscarriage, and many types of cancer.

Did you know?

Your chance of developing a kidney stone is 1 in 10. In recent years, approximately 3.7 million people in the United States were diagnosed with a kidney disease.

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Cultural Variations in the Strange Situation Across cultures, most toddlers exhibit secure attachme Cultural Variations in the Strange Situation Across cultures, most toddlers exhibit secure attachme
If you get a chance, look through popular read-aloud books for young children, such as The Very ... If you get a chance, look through popular read-aloud books for young children, such as The Very ...
Fractures are diagnosed based on an X-ray of the broken bone. Shown here: a comminuted fracture of ... Fractures are diagnosed based on an X-ray of the broken bone. Shown here: a comminuted fracture of ...
Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
The places on Tom’s body where touches elicited sensations in his phantom hand. (Based on ... The places on Tom’s body where touches elicited sensations in his phantom hand. (Based on ...
The four identity statuses proposed by Marcia, based on Erikson's theory The four identity statuses proposed by Marcia, based on Erikson's theory
Video: The Lagging Strand in DNA Replication and Replication in Action

For a complete list of videos, visit our video library