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Author Question: Tami is a new salesperson for ABC Industrial Equipment Co and is concerned about her ability to ... (Read 156 times)

jc611

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Tami is a new salesperson for ABC Industrial Equipment Co and is concerned about her ability to handle objections. She is comforted somewhat by knowing that most objections fall into one of five categories. Which of the following is not one of those categories?
 a. Need objections
  b. Product or service objections
  c. Price objections
  d. Company or source objections
  e. Confirmed objections

Question 2

When AK Steel (formerly Armco Steel) realizes a drop in the demand for steel as a result of a decline in ultimate consumer demand for automobiles, this illustrates the concept of:
 A) derived demand.
  B) connector demand.
  C) linked demand.
  D) reflection demand.
  E) evoked demand.



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bfulkerson77

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Answer to Question 1

E

Answer to Question 2

A





 

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