This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which strategic management approach is being used when Sears assesses its customer service ... (Read 75 times)

ericka1

  • Hero Member
  • *****
  • Posts: 544
on: Jul 6, 2018
Which strategic management approach is being used when Sears assesses its customer service capabilities by comparing its activities with those of Disney and Nordstrom's?
 
  A) Value-chain analysis
  B) Functional analysis
  C) Benchmarking
  D) Five forces analysis

Question 2

Which of the following are key components of the business plan?
 
  A) A description of the product or service
  B) Sources of funding
  C) An analysis of market trends and potential competitors
  D) all of the above


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

DylanD1323

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jul 6, 2018
Answer to Question 1

C

Answer to Question 2

D


ericka1

  • Member
  • Posts: 544
Reply 2 on: Jul 6, 2018
:D TYSM

Laurenleakan

  • Member
  • Posts: 309
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

You should not take more than 1,000 mg of vitamin E per day. Doses above this amount increase the risk of bleeding problems that can lead to a stroke.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

The cladistic approach from molecular genetic data The cladistic approach from molecular genetic data
Jane Goodall pioneered the modern approach to studying primates in the wild, involving close-up obse Jane Goodall pioneered the modern approach to studying primates in the wild, involving close-up obse
Example of a patient’s ledger in practice management software. Example of a patient’s ledger in practice management software.
Opioids for Pain Management Opioids for Pain Management
Project Management: Achieving Competitive Advantage, 5th Edition Project Management: Achieving Competitive Advantage, 5th Edition
The TaqMan approach to quantitative real-time PCR (qPCR) The TaqMan approach to quantitative real-time PCR (qPCR)
Video: Acid-base imbalances - respiratory acidosis and alkalosis

For a complete list of videos, visit our video library