Author Question: Which of the following actions is LEAST LIKELY to promote high quality customer service? A) ... (Read 66 times)

ENagel

  • Hero Member
  • *****
  • Posts: 540
Which of the following actions is LEAST LIKELY to promote high quality customer service?
 
  A) enacting strict operating guidelines
  B) empowering salespeople
  C) giving promotion based on performance
  D) ensuring employees receive a decent salary

Question 2

Social influence is the effect that individuals or groups have on a person's attitudes and behavior.
 
  Indicate whether the statement is true or false



Smiles0805

  • Sr. Member
  • ****
  • Posts: 305
Answer to Question 1

A

Answer to Question 2

TRUE



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

Hyperthyroidism leads to an increased rate of metabolism and affects about 1% of women but only 0.1% of men. For most people, this increased metabolic rate causes the thyroid gland to become enlarged (known as a goiter).

Did you know?

No drugs are available to relieve parathyroid disease. Parathyroid disease is caused by a parathyroid tumor, and it needs to be removed by surgery.

Did you know?

Illicit drug use costs the United States approximately $181 billion every year.

Did you know?

There are more bacteria in your mouth than there are people in the world.

For a complete list of videos, visit our video library