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Author Question: Which of the following actions is LEAST LIKELY to promote high quality customer service? A) ... (Read 33 times)

ENagel

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on: Jul 7, 2018
Which of the following actions is LEAST LIKELY to promote high quality customer service?
 
  A) enacting strict operating guidelines
  B) empowering salespeople
  C) giving promotion based on performance
  D) ensuring employees receive a decent salary

Question 2

Social influence is the effect that individuals or groups have on a person's attitudes and behavior.
 
  Indicate whether the statement is true or false


Smiles0805

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Reply #1 on: Jul 7, 2018
Answer to Question 1

A

Answer to Question 2

TRUE


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