Author Question: _________ is a tool for measuring multiple outcomes; financial performance, customer satisfaction, ... (Read 164 times)

stevenposner · **on:** Jul 7, 2018

_________ is a tool for measuring multiple outcomes; financial performance, customer satisfaction, internal process excellence, and employee learning and growth and the connection of those outcomes to the vision and strategy of the organization.

a. Multiple bottom line
b. Balance score card
c. Multiple bottom line score card
d. Green score card
e. none of above

Question 2

Effective green visions have three characteristics in common:

a.
they articulate some specific territory in which the organization can contribute to sustainable development.
b.
they state a belief that going green and performing well is mutually reinforcing rather than mutually exclusive.
c.
they vow a commitment to a longterm social responsibility that transcends
the performance of the company.
d.
all of the above
e.
none of the above