Author Question: How can managers become effective communicators? What will be an ideal ... (Read 54 times)

wrbasek0 · **on:** Jul 7, 2018

How can managers become effective communicators?

What will be an ideal response?

Question 2

In which stage of the Developmental Model of Intercultural Sensitivity (DMIS) do people avoid cultural differences by saying they do not exist?

a. acceptance
b. defense
c. integration
d. minimization
e. denial

TheDev123 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Give other people confirmation or validation by acknowledging their presence and indicating acceptance of them and their ideas.
Do not exclude others or resort to in-group talk.
Avoid talking about themselves too much, do not monologue, and try to listen as much as they talk.
Avoid both excessive criticism and undeserved praise in favor of honest appraisals given in a gentle manner.
Use language that neither offends nor demeans other people.

Answer to Question 2

E