« previous next »

Author Question: ________ is referred to as collecting and responding to customer-generated content that is either ... (Read 115 times)

jon_i

  • Hero Member
  • *****
  • Posts: 549
on: Jul 7, 2018
________ is referred to as collecting and responding to customer-generated content that is either positive or negative.
 
  A) Cause marketing
  B) Social media listening
  C) Crowdsourcing
  D) Mutinous movement

Question 2

The presence of loyalty programs reduces the switching costs of a product or service.
 
  Indicate whether the statement is true or false


lindahyatt42

  • Sr. Member
  • ****
  • Posts: 322
Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

FALSE


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

jon_i

  • Hero Member
  • *****
  • Posts: 549
Reply #2 on: Jul 7, 2018
Correct answers!


lindahyatt42

  • Sr. Member
  • ****
  • Posts: 322
Reply #3 on: Jul 7, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Addicts to opiates often avoid treatment because they are afraid of withdrawal. Though unpleasant, with proper management, withdrawal is rarely fatal and passes relatively quickly.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

The lipid bilayer is made of phospholipids. They are arranged in a double layer because one of their ends is attracted to water while the other is repelled by water.

Did you know?

Cocaine was isolated in 1860 and first used as a local anesthetic in 1884. Its first clinical use was by Sigmund Freud to wean a patient from morphine addiction. The fictional character Sherlock Holmes was supposed to be addicted to cocaine by injection.

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Phytochrome controls germination by responding to red/far red light signals. Phytochrome controls germination by responding to red/far red light signals.
Lean 6 sigma - Fishbone Diagram - CAUSES & Effects OF LOW CUSTOMER SATISFACTION Lean 6 sigma - Fishbone Diagram - CAUSES & Effects OF LOW CUSTOMER SATISFACTION
Covering the interior as soon as the vehicle comes in for service helps improve customer ... Covering the interior as soon as the vehicle comes in for service helps improve customer ...
Step 1 is to verify the customer concern or problem. If the problem cannot be verified, then the ... Step 1 is to verify the customer concern or problem. If the problem cannot be verified, then the ...
A form that the customer should fill out if there is a driveablilty concern to help the service ... A form that the customer should fill out if there is a driveablilty concern to help the service ...
Sample of résumé content. Sample of résumé content.
Video: Calvin cycle (The light-independent reactions )

For a complete list of videos, visit our video library