Answer to Question 1
2
Rationale 1: Since the CNA was misinformed regarding the length of meals, the coaching should be documented, but not as tardiness in the real sense of the word.
Rationale 2: The first step is to determine whether the employee is aware of the policy. It seems this employee was not. It would be most appropriate to show the employee where the policy is written.
Rationale 3: Warning the employee is not justified at this time.
Rationale 4: Threatening the employee is not justified.
Global Rationale:
Answer to Question 2
4,5
Rationale 1: The manager should take a few moments to prepare before this meeting occurs.
Rationale 2: The manager should not include other staff in this issue.
Rationale 3: The manager should not get cafeteria workers involved in this confrontation.
Rationale 4: It is important to stay calm and to relate the facts. This assistant has been late twice already this week and is late again today.
Rationale 5: The manager should anticipate that the assistant will offer a reason for the lateness. It will be up to the manager to decide if the explanation is reasonable.
Global Rationale:
NUrse :0
The tone of the nurse-patient introduction sets the stage for the patient interview and patient care
The nurse is using Standard Precautions to draw blood.
Entry level nurse competencies
Nurse palpating the patient's brachial artery
Converting Degrees to Degrees, Minutes, Seconds