This topic contains a solution. Click here to go to the answer

Author Question: A newly hired certified nurse's aide (CNA) has been 15 minutes late returning from mealtime 4 days ... (Read 119 times)

james0929

  • Hero Member
  • *****
  • Posts: 586
A newly hired certified nurse's aide (CNA) has been 15 minutes late returning from mealtime 4 days this week. The nurse manager coaches the employee and finds the CNA thought meal breaks were 45 minutes.
 
  What is the most appropriate response from the nurse manager? 1. Document the tardy behavior in the CNA's record.
  2. Show the CNA the break hours in the employee handbook.
  3. Warn the CNA tardiness is not tolerated and follow up in 2 weeks.
  4. Warn the CNA that the charge nurse will be timing future meal breaks.

Question 2

A nursing assistant has taken long lunch breaks for the last 2 days and today is 15 minutes late returning from the cafeteria.
 
  What should the manager do? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. Go to the cafeteria and confront the assistant.
  2. Send a message with a nurse going to lunch for the assistant to return to the unit immediately.
  3. Call the cafeteria and ask that they send the assistant back to the unit.
  4. Meet with the assistant and calmly say, You have been late back from lunch for 3 days this week.
  5. Anticipate that the assistant will give an explanation for the lateness.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

elizabethrperez

  • Sr. Member
  • ****
  • Posts: 344
Answer to Question 1

2
Rationale 1: Since the CNA was misinformed regarding the length of meals, the coaching should be documented, but not as tardiness in the real sense of the word.
Rationale 2: The first step is to determine whether the employee is aware of the policy. It seems this employee was not. It would be most appropriate to show the employee where the policy is written.
Rationale 3: Warning the employee is not justified at this time.
Rationale 4: Threatening the employee is not justified.
Global Rationale:

Answer to Question 2

4,5
Rationale 1: The manager should take a few moments to prepare before this meeting occurs.
Rationale 2: The manager should not include other staff in this issue.
Rationale 3: The manager should not get cafeteria workers involved in this confrontation.
Rationale 4: It is important to stay calm and to relate the facts. This assistant has been late twice already this week and is late again today.
Rationale 5: The manager should anticipate that the assistant will offer a reason for the lateness. It will be up to the manager to decide if the explanation is reasonable.
Global Rationale:




james0929

  • Member
  • Posts: 586
Reply 2 on: Jul 8, 2018
Thanks for the timely response, appreciate it


milbourne11

  • Member
  • Posts: 322
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

A strange skin disease referred to as Morgellons has occurred in the southern United States and in California. Symptoms include slowly healing sores, joint pain, persistent fatigue, and a sensation of things crawling through the skin. Another symptom is strange-looking, threadlike extrusions coming out of the skin.

Did you know?

Many people have small pouches in their colons that bulge outward through weak spots. Each pouch is called a diverticulum. About 10% of Americans older than age 40 years have diverticulosis, which, when the pouches become infected or inflamed, is called diverticulitis. The main cause of diverticular disease is a low-fiber diet.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

For a complete list of videos, visit our video library