The salesperson at the auto dealer has answered your questions and accompanied you on a test drive of the vehicle you've selected. Back in his office, he hands you the purchase contract and a pen, and asks, Will you be paying cash for the car, or do you want to arrange financing? Which step in the personal-selling process does this represent?
A) Closing the sale
B) Answering objections
C) Making the presentation
D) Approaching the prospect
E) Prospecting
Question 2
Joan's taffy manufacturing company has grown slowly, but steadily over the past five years. She now would like to expand by purchasing new equipment. What is her most likely source of funding?
A) IPO
B) Bank lending
C) Joint venture
D) Venture capital
E) Public stock offering