Author Question: Explain how checklists can help managers ensure that job standards are being met. What will be an ... (Read 189 times)

OSWALD · **on:** Aug 2, 2018

Explain how checklists can help managers ensure that job standards are being met.

What will be an ideal response?

Question 2

A succession plan would typically be developed for which position?

a. Manager
b. General manager
c. Part-time employee
d. Entry-level employee

sultana.d · **Reply #1 on:** Aug 2, 2018

Answer to Question 1

Checklists remind employees about tasks that must be performed and help ensure the maintenance of quality standards. They are also used to keep records of tasks performed.

Opening or pre-shift checklists help ensure employees are ready to serve customers when the shift begins. These checklists address equipment, ingredients, mise en place, POS system updates, and food-production requirements.

Mid-shift checklists help confirm job standards are met as work evolves. Food safety is a significant concern. Checklists should confirm clean and safe work stations, refrigerator and freezer temperatures, and HACCP logs.

Shift-end and closing checklists address all activities required to end the shift or close the operation. Cleaning and sanitation activities are important, as are tasks to secure the establishment.

Answer to Question 2

B